Frequently Asked Questions
LE Drones (Law Enforcement Drones) provides commercial, high-tech, superior quality drones and accessories for public safety organizations. We also serve qualified employees of those organizations who intend to become FAA certified pilots for drone units within their departments. Public Service organizations along with individual professionals that work within the public safety industry are encouraged to complete our registration process.
We are dedicated to helping public service entities create, launch and scale their drone programs. Our services encompass everything an organization needs to manage hardware and logistics and to guide field personnel toward successful operations. LE Drones is a UAS and FLIR authorized dealer. Our strong manufacturer relationships, top-quality sensors, and software serve one purpose: to help our customers succeed.
Yes. We are a registered federal vendor (DUNS: 081128421 – GAGE: 8D5P4) conducting business with federal, state, county and local government entities. You can find us on Sam.gov web portal. We process purchase orders, request for quotes (RFQs), engage in competitive bidding and offer convenient payment terms to qualified agencies. LE Drones offers the latest generation drones and can help you obtain the correct equipment for your organization’s missions. Submit your questions here.
Yes. State and Local Governments can complete the online TAX EXEMPTION CERTIFICATE here.
On the LE Drones website, go to the product you are interested in, then click on “Add to Quote” button, complete the required contact information and submit. You can also complete our Request Quote Form, print/sign it and then email/fax.
Contact LE@LEDrones.org with your pricing inquiry or question(s).
If you are law enforcement, a fire department, a rescue organization or a professional that performs duties and works within the public safety industry, you are encouraged to complete our registration process in order to qualify for our public safety discount program.
Please complete the Request Quote Form and fax it to LE Drones at (844) 773-5385. (Registration must be complete prior to form submission)
LE Drones is proud to offer our discount program to all active or honorably retired law enforcement, fire service and rescue service personnel. Individual professionals that work within the public safety industry are encouraged to complete our registration process in order to qualify for our public safety discount program. For any questions concerning the required qualifications, please email LE@LEDrones.org.
DJI Care Enterprise Protection is now included on the M300, M200 v2 series, Phantom 4 RTK, and the Mavic 2 Enterprise and Dual.
With the purchase of a DJI Enterprise UAS, you will have the peace of mind knowing your drone can be replaced for a small fixed fee. If the drone is damaged by a collision, signal interference, user error, water, or drop damage, DJI has you covered. Enterprise Shield is included with your purchase and is good for 12 months, you can take advantage of this service 2 times. Below we will show you the cost for the replacement and the procedure for registering for enterprise shield.
- Matrice 300 RTK
- Zenmuse H20
- Zenmuse H20T
- M200 v2 series
- Matrice 200 v2
- Matrice 210 v2
- Matrice 210RTK v2
- Phantom 4 RTK
- Mavic 2 Enterprise Dual
- Mavic 2 Enterprise
Follow the below procedure to get your Enterprise Shield Activated.
- Once you have un-boxed and charged up a battery, power up the drone, connect your viewing device and open the DJI Pilot app to connect to the drone.
- You should receive a message that prompts you to activate your drone.
- Once activated, visit https://support.dji.com/care/active to begin this 3 step process
- Step 1- Enter your DJI Shield Activation Code
Step 2 – Enter your aircraft’s serial #
Step 3 – Enter your personal information
If you need helping finding your aircraft serial number, shield activation code, or have other related questions contact LE Drones
The Blue sUAS project developed trusted small unmanned aerial systems (sUAS) for the broader Department of Defense (DoD) and Federal Government partners. This effort builds upon the U.S. Army’s sUAS program of record, Short Range Reconnaissance (SRR), for an inexpensive, rucksack portable, vertical take-off and landing sUAS. Blue sUAS systems share the SRR air vehicles’ capabilities but integrate a vendor provided ground control system.
This list of government approved drones, developed in collaboration with the DoD, is an effort to address that confusion. “Recognizing the demand signal across the federal government for trusted and secure sUAS, DIU took the lead in developing systems that are broadly applicable to an array of users and mission sets,” says a DIU press release. “Coined Blue sUAS, this spinoff effort builds upon the Army’s initial success and offers sUAS that mirror the air vehicle and software architecture of SRR, but provides alternative ground controller and radio configurations to accommodate a variety of users across the federal government.”
DJI is committed to helping maintain safe air space for all our users and the public. Our GEO system has different levels of geofencing zones to help you choose the right flight location based on different policies around world. If you have been authorized to operate in a GEO zone by the authorities you can apply to unlock flight restriction in Authorization Zones or restricted areas. There are 2 unlocking procedures, depending on the type of zone. Unlocking an Authorization Zone only requires a DJI user account to have its identity verified. When you takeoff inside or near an Authorization Zone a flight restrictions warning will be shown in the app. Tap yes and choose credit card or phone SMS for verification. After verification tap the confirm button to unlock the Authorization Zone. The unlocking license can be checked and managed in the app. You can also unlock and Authorization Zone on the fly safe section of the DJI’s official website before the flight. Click here to request Self UnLock
First visit self-unlocking under fly safe on DJI’s website. Select the zone for unlocking and the product model and put your drone serial number and complete the identity verification. When the verification succeeds you can launch the app and download the unlocking license. If you have the authorization to operate in a restricted zone you can request custom unlocking from fly safe on DJI’s website. Select your plan flight area, input your drone’s serial number and submit documentation showing your authorization to fly in the designated area. After approval an email copy of your request will be sent to you. Then you can launch the app and download the unlocking license. The required documentation may differ depending on the type of the designated zone and flight purpose. For more details visit DJI’s website (www.dji.com/flysafe/customounlock) or send an email to firstname.lastname@example.org.
After you request is approved the unlocking license needs to be downloaded before you can fly in the GEO zone. Connect the mobile device and drone. Launch the app. Go the camera view, select general settings and select unlocking license. Tap app and sync to download the latest unlocking license. Tap import to aircraft. The drone’s unlocking license will be updated and the original 1 will be replaced. Tap aircraft and sync. Check the unlocking license. The unlocking license can be turned on or off as required. After the unlocking license is enabled the unlock flight zone will be displayed in the app. To fly outside of the zone turn off the unlocking license. To check the unlocking history go to the home screen. Me, more and my unlock NFZ application. Tap refresh to update the local list.
DJI provides a 24/7 unlocking service for GEO Zones. After an unlocking request is submitted on DJI’s website we will reply to you within 1 hour. If you have any questions sends an email to email@example.com.
A government entity (Police, Fire, Public Safety, etc.) has multiple methods to fly legally. Part 107, a public COA, or a Section 44807 exemption (formerly called a Section 333 exemption) are some of the low-cost ways to get government drone operations airborne legally. Please read FAA article Section 333 Exemption vs. Part 107 vs. Public COA vs. Blanket Public COA.
A government entity can fly under Part 107 (and obtain a Part 107 waiver or authorization), obtain a Section 44807 exemption, or obtain a public COA so the employees can fly under one or more of those methods. In other words, you don’t need one for each person, just one for the entire entity. Keep in mind that the pilot might need a pilot certificate depending on which method you choose (Section 44807 exemption & Part 107).
Yes, many governmental entities choose to operate under Part 107 and obtain Part 107 waivers (night operations, etc.) or authorizations to fly near airports.
The big advantage is you have the ability to determine your own pilot training, aircraft, and maintenance standards. However, many public entities choose to fly under Part 107 because it is easier to just do that than try and figure out standards for training, aircraft, and maintenance. Another disadvantage that many don’t talk about is that public aircraft operations under a public COA can only be for certain statutorily listed operations. This creates some headaches because you need to make sure your operations are always within one of the statutorily listed operations and not in some “grey area.” This is another reason why public entities choose to get public COAs and also choose at times to fly under Part 107. There are many different tools available in the Public Safety and Law Enforcement Toolkit.
Forward-looking infrared (FLIR) cameras, typically used on military and civilian aircraft, use a thermographic camera that senses infrared radiation.
Active IR systems use short wavelength infrared light to illuminate an area of interest. Some of the infrared energy is reflected back to a camera and interpreted to generate an image. Thermal imaging systems use mid- or long wavelength IR energy. Thermal imagers are passive, and only sense differences in heat.
Active IR systems use short wavelength infrared light to illuminate an area of interest. Some of the infrared energy is reflected back to a camera and interpreted to generate an image. Thermal imaging systems use mid- or long wavelength IR energy. Thermal imagers are passive, and only sense differences in heat. These heat signatures (usually black (cold) and white (hot)) are then displayed on a monitor. Because thermal imagers operate in longer infrared wavelength regions than active IR, they do not see reflected light, and are therefore not affected by oncoming headlights, smoke, haze, dust, etc.
When a drone is equipped with a thermal capable camera they can translate thermal energy (heat) into visible light in order to analyze a particular object or scene. Thermography is being used by public safety members to find missing persons, firefighters to put out damaging fires, emergency management during disasters and law enforcement for a variety of missions.
Many thermal cameras are made only to fit specific drone models. We provide specs and information on compatibility to help you determine the best thermal drone camera for your project. Have a question? Contact our staff – Click here
The main two types of drones available for law enforcement which are Multirotor and Fixed-Wing. Multirotor aircraft are what we commonly refer to as quadcopters, hexacopters, and octocopters, meaning they typically get their lift through the operation of 4, 6 or 8 propellers. Fixed-Wing drones are basically an advanced version of a model airplane. While fixed-wing drones can be useful in long-range missions, most law enforcement/public safety users will benefit most from a multirotor, due to its ability to take off and land in a very small area, and its ability to hover over a target area.
Your department UAS policy should address the risks associated with the use of UAS. Many of the primary risks associated with an agency’s use of UAS include the violation of FAA regulations on UAS use as well as applicable state laws; violation of federal and state privacy laws; and safety. Due to the complicated and rapidly evolving laws and regulations on UAS use, an agency may want to consider appointing a specific person to act as a coordinator of the UAS program. Generally, a comprehensive policy should address the following:
- Compliance with state and federal law, including FAA requirements.
- Protocols for the safe, effective and legal use of UAS.
- Approved uses of UAS in compliance with any state-specific statutes or regulations on the use of UAS by law enforcement agencies.
- Supervisory approval prior to using a UAS.
- Privacy considerations, including when a warrant should be obtained.
- Requirements for personnel involved in the UAS program, including FAA UAS pilot certification as well as initial and recurring training the agency determines to be appropriate.
- Collection, storage and retention of data collected by UAS in compliance with state law as well as access to such data. Many agencies will already have data retention policies that can be applied to UAS data.
- Maintenance and inspection of UAS, including pre- and post-flight inspection as well as reporting requirements and use restrictions if any damage or other concerns are discovered.
- Documentation of UAS use.
More questions? Feel free to contact our staff here
Our normal business operation hours are:
Monday 9:00 AM–4:00 PM
Tuesday 9:00 AM–4:00 PM
Wednesday 9:00 AM–4:00 PM
Thursday 9:00 AM–4:00 PM
Friday 9:00 AM–4:00 PM
Saturday 9:00 AM–2:00 PM
ALL TIMES EASTERN STANDARD
IP stands for Ingress Protection. International Electrotechnical Commission – IEC 60529 “Degrees of protection provided by enclosures (IP Code).”.
IP (or “Ingress Protection”) ratings are defined in international standard EN 60529. They are used to define levels of sealing effectiveness of electrical enclosures against intrusion from foreign bodies (tools, dirt etc) and moisture.
Rain falls at a low pressure, so ratings in the IP54 to IP65 range are enough to keep the screen safe and dry. These ratings are also enough to stop airborne particulates from damaging the screen and components inside the enclosure.